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Customer Service
The American Senior Fitness Association is committed to providing our program participants with the very best in comprehensive, senior specific, fitness education. Our state of the art programs are designed to be user friendly, practically oriented and your satisfaction is guaranteed. Please see our return policy below.
If you have questions or comments about our services, please feel free to contact us at:
American Senior Fitness Association
Customer Service
Post Office Box 2575
New Smyrna Beach, FL 32170
Phone: (888) 689-6791 or (386) 957-1947
Fax: (386) 427-0613
Email: asfa@seniorfitness.net
To obtain the status of an order, enter the confirmation number:
Our Return Policy
MONEY BACK GUARANTEE: A full refund (less shipping & handling) will be issued for materials returned in new condition at purchaser's expense within 30 days of receipt. We will also pay the return shipping costs if the return is a result of our error (we shipped an incorrect or defective item).
Unfortunately, we cannot provide refunds for items that have been used or returned more than 30 days after the date of delivery.
If you wish to return any merchandise to SFA, contact Customer Service to receive a Return Merchandise Authorization (RMA) number. This number must be placed on the outside of the shipping container; our receiving department cannot accept returns that do not have an RMA# clearly visible. Merchandise should be returned in the original shipping container with the original packaging materials.
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